QuestionFinderContact support

BILLING & SUPPORT

Subscription & Refund Terms

Version: September 30, 2026

QuestionFinder is operated by ChitChat Marketing LLC. These terms explain paid subscriptions purchased through QuestionFinder, recurring charges, cancellation and refund requests. Please review your selected plan and the final amount in Stripe Checkout before subscribing.

The short version

Paid subscriptions renew monthly until canceled. Cancellation stops future renewal at the end of the current paid period. Refund requests are reviewed individually; submitting a request does not guarantee approval. For support, cancellation or refund requests, contact hello@questionfinder.io.

Monthly billing

By subscribing, you authorize recurring monthly charges for the plan selected at checkout until you cancel. The current monthly prices are Basic $24.99, Advanced $49.99, Pro $99.99 and Unlimited $499.99, in US dollars. The Free plan has no subscription charge and does not require a payment card.

Stripe processes payments. The final amount, including any applicable tax collected at checkout, is shown before payment confirmation. Review that amount before completing your purchase. Your paid access begins after payment is confirmed; opening checkout or returning to a success page does not by itself grant paid access.

Plan allowances and feature availability

The account's search allowance is shared across QuestionFinder searches and CheckThemLinks reports where shared membership is enabled. Content Generator allowances are separate and apply to QuestionFinder. Each content piece includes the interview, first draft and two successful AI revisions. An additional AI rewrite requires confirmation to use an additional content credit; it is not an automatic extra monetary charge.

Starting a content interview reserves a content credit. An unfinished interview can continue to hold that reservation during its allowance period. Technical safeguards limit simultaneous work and automated abuse, including on Unlimited. Viewing Search Console data does not spend search credits.

Search Visibility requires connecting a Google account that can access the chosen Search Console property. Features identified in the app as testing, paused or not yet enabled are not available for general use until activated. Separate Content Ideas generation remains paused; it is not the interview-based Content Generator.

Review AI-assisted drafts and verify factual claims, sources and professional advice before publishing. SEO research and editorial evidence assessments are not guarantees of rankings, traffic or business results.

Canceling your subscription

You can manage cancellation through Account & billing using the Stripe billing portal, or email hello@questionfinder.io from your account email address. Include enough information for us to identify the subscription, but do not send passwords or payment-card details.

A confirmed cancellation stops the next renewal at the end of the current paid billing period. Paid access continues through that period. For email requests, contact us before renewal and look for confirmation; simply opening an email link does not submit or complete a cancellation.

Cancellation does not automatically issue a refund. If you also want a refund, include that request explicitly.

Refund requests: case-by-case review

We review refund requests individually. Email hello@questionfinder.io with your account email, the payment date or invoice reference, and a short explanation of the issue. Do not include full card numbers or other sensitive payment information.

A refund is not automatic or guaranteed solely because a request is submitted. We will review the circumstances and communicate the decision. If approved, the refund is processed through Stripe; posting time depends on the payment provider and your bank.

An approved refund does not automatically cancel future renewal. Request cancellation too if you do not want the subscription to continue. Nothing in these terms limits any cancellation, refund or other rights you have under applicable law.

Support and privacy

Contact our monitored support inbox at hello@questionfinder.io for account, billing, cancellation and refund help. See our Privacy Policy for information about account data, submitted content and connected services.